Frequently Asked Questions

Disclaimer: MERANI is a technology platform that facilitates connections between residents and independent domestic service providers. While our platform utilizes automated matching systems to arrange substitutes and on-demand help, all placements are subject to helper availability and scheduling logistics. MERANI works to provide continuous support but does not guarantee uninterrupted service or immediate replacement in every instance, and shall not be held liable for temporary service gaps, helper non-responsiveness, or operational delays.